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Terms & Conditions

Welcome to LIFTR.

By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these terms, please refrain from using our website or services.

 

1. General Terms

  • LIFTR reserves the right to update these Terms & Conditions at any time without prior notice. Updated terms will be posted on our website.

  • Your continued use of our services constitutes your acceptance of any changes.

2. Account Creation and Use

  • To access certain services or make purchases, you may need to create an account with LIFTR.

  • You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.

  • If you believe your account has been compromised, please contact us immediately.

  • LIFTR may suspend or terminate accounts suspected of fraudulent activity or misuse.

3. Services and Products

  • LIFTR provides a variety of fitness and nutrition coaching services, digital products, and subscription plans. Specific details of each offering can be found on their respective product pages.

  • Digital products are licensed for personal use only and may not be shared, redistributed, or resold.

4. Intellectual Property

  • All content on our website, including training plans, nutritional plans, images, text, and other digital products, is protected by copyright law.

  • You may not reproduce, distribute, or sell any content provided by LIFTR without express permission.

5. Age Requirement

  • By accessing this website, you confirm that you are at least 18 years old or have parental/guardian consent.

6. Gift Cards

Gift cards can be purchased and used for any services, products, or subscription plans available on the LIFTR website. The balance can be redeemed for multiple purchases until it is fully used.

  • Non-Transferable: Gift cards are non-transferable and cannot be exchanged for cash.

  • Expiration: Gift cards are valid for five years from the date of purchase, or until the balance is fully used. Any unused balance will remain available for future purchases until the gift card is fully redeemed or expires. Expiration details will be clearly communicated at the time of purchase. Please note that expiration policies may vary depending on the region; check local regulations for specifics.

  • Remaining Balance: If the value of the gift card is less than the total purchase, the remaining balance must be paid using an alternate payment method. Any remaining balance on a partially used gift card can be used for future transactions.

  • Lost or Stolen Cards: LIFTR is not responsible for lost, stolen, or unauthorised use of gift cards. Lost or stolen gift cards will not be replaced.

7. Payment, Refunds, and Cancellations

  • Payments:

    • All payments must be made in full at the time of purchase for services, products, and subscription plans. We accept a variety of secure payment methods, including PayPal, credit/debit cards, and other industry-standard gateways. All transactions are processed through encrypted systems to ensure the safety of your payment details.

  • Subscription Plans:

    • Monthly Subscriptions: These plans will automatically renew each month. You may cancel your subscription at any time, and no charges will be applied for subsequent months. Access to services will remain available until the end of the current billing period.

    • Upfront Subscription Plans: We offer both 3-month and 6-month subscription plans, which are billed in full at the time of purchase. These plans will automatically renew after the term ends unless cancelled before the renewal date.

  • Cancellation Policy:

    • You may cancel your subscription at any time. However, cancellations must be made before the next billing cycle to avoid additional charges. Access to services will continue until the end of the current billing period.

  • Refunds:

    • Subscription Services: All subscription plans are non-refundable once the payment has been processed. However, you may cancel your subscription at any time, ensuring that you will not be billed for future periods. You will retain access to your services until the end of the current billing cycle.

    • Coaching Sessions: Cancellations for live coaching sessions must be made at least 24 hours in advance. Sessions that are missed or cancelled with less than 24 hours’ notice are non-refundable.

    • Digital Products: Refunds are not available for digital products once they have been accessed or downloaded. If you experience technical issues, please contact us for assistance.

  • Gift Cards:

    • Gift cards can be purchased and used for any services, products, or subscription plans available on the LIFTR website. For more details on gift card usage, please refer to our Gift Card Policy above.

8. Discounts and Promotions

  • From time to time, LIFTR may offer discounts, promotions, or special offers. These may have specific terms and conditions, such as limited-time offers or exclusions.

  • Discount codes and promotions cannot be combined with other offers unless specified.

  • LIFTR reserves the right to cancel or modify any promotion at any time without prior notice.

9. Feedback Policy

  • We value client feedback to improve our services. Please contact us with concerns or suggestions at hello@liftr.global

10. Usage of Digital Products

  • Digital products are for personal use only. Sharing, redistribution, or unauthorised duplication is strictly prohibited.

  • Access to digital products may be monitored to ensure compliance with these terms.

11. Errors and Omissions Disclaimer

  • While we strive for accuracy, errors in pricing or descriptions may occur.

  • LIFTR reserves the right to correct any errors and cancel affected orders.

12. Health and Liability Disclaimer

  • LIFTR’s services and products are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician before beginning any fitness or nutrition programme.

  • Users must ensure they are medically fit to undertake the programmes provided by LIFTR and assume responsibility for any injuries or health concerns arising from participation.

  • You assume full responsibility for any injuries, health issues, or damages resulting from participation in our programmes.

13. Client Responsibilities

  • Clients are responsible for providing accurate and complete information regarding their health, fitness background, and goals.

  • Clients must update their information regularly, including any changes to health status, fitness levels, or goals, to ensure the services provided by LIFTR remain appropriate and effective.

  • LIFTR is not responsible for issues arising from incorrect, outdated, or withheld information.

14. Privacy Policy

  • LIFTR complies with the General Data Protection Regulation (GDPR). For information on how we handle your data, please refer to our Privacy Policy.

15. Force Majeure

  • LIFTR is not liable for delays or failure to perform services due to circumstances beyond our reasonable control, including but not limited to natural disasters, internet outages, or government restrictions.

  • In cases of prolonged disruptions, LIFTR may pause subscriptions or extend product access to accommodate affected clients.

16. Rescheduling Policy

  • Clients may reschedule appointments up to 12 hours in advance.

  • Rescheduling requests made less than 12 hours before the scheduled appointment will not be accepted, and the session will be considered forfeited.

  • If you miss a scheduled appointment without prior notice, it will be treated as a no-show, and no refund will be provided.

17. Payment Methods

  • LIFTR accepts a range of secure payment methods, including PayPal, credit/debit cards, and other industry-standard gateways.

  • All transactions are processed using encrypted systems to protect your payment details.

18. Website Access and Use

  • You agree to use the website only for lawful purposes and in a way that does not infringe upon the rights of others.

  • Any unauthorised attempt to gain access to our systems or interfere with the operation of our website is prohibited.

19. Account Suspension/Termination

  • LIFTR reserves the right to suspend or terminate your account if we suspect any violation of our Terms & Conditions, including:

    • Non-payment for services.

    • Sharing restricted digital content.

    • Engaging in abusive or harmful behaviour towards LIFTR staff or other clients.

  • In the event of account suspension or termination, no refunds will be provided.

20. Testimonials and Reviews Policy

  • By submitting testimonials or reviews, you grant LIFTR the right to display and modify them for marketing purposes.

  • We reserve the right to edit or remove inappropriate submissions.

21. Third-Party Links

  • Our website may contain links to third-party websites or resources.

  • LIFTR is not responsible for the content, products, or services offered by third-party websites.

  • We encourage users to read the terms and privacy policies of any third-party websites before engaging with them.

22. Accessibility Clause

  • LIFTR is committed to ensuring its website and services are accessible to individuals with disabilities. If you encounter any accessibility issues or require assistance, please contact us at hello@liftr.global. We are dedicated to continuously improving accessibility and welcome your feedback.

23. Limitation of Liability

  • LIFTR is not liable for any indirect, incidental, special, or consequential damages, or any loss of profits, arising out of the use or inability to use our services or products.

  • Our liability is limited to the maximum extent permitted by law.

24. Indemnity

  • You agree to indemnify and hold harmless LIFTR, its directors, employees, agents, and affiliates from any claims, losses, liabilities, damages, or expenses arising from your misuse of our services or products.

25. Governing Law and Dispute Resolution

  • These Terms & Conditions are governed by the laws of Ireland.

  • Any disputes shall first be attempted to be resolved through informal negotiation. If unresolved, disputes will be submitted to mediation before pursuing legal action.

26. Cookie Usage Statement

  • This website uses cookies to enhance your browsing experience. By continuing to use our website, you consent to the use of cookies as detailed in our Privacy Policy.

27. Contact Information

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